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The email specialists at Blackbaud (our third-party technology partner) help maintain Feedback Loop (FBL) agreements with mailbox providers that offer FBL programs. With an FBL agreement, a mailbox provider agrees to inform our system when a recipient (you) marks a message as unsolicited — such as when selecting a "This is SPAM" button or link — so that our system can suppress your email address from future mailings from TCU.

To request that we remove an email address from the suppression list, the recipient (you) must send a message from the affected address to unblockme@blackbaud.com and specifically request removal from the SPAM suppression list for TCU. In accordance with the United States' Controlling the Assault of Non-Solicited Pornography and Marketing (CAN-SPAM) Act, Blackbaud retains a copy of the request for their records. Future SPAM complaints from the recipient will return the address to the suppression list.